Should I Contact PaleoHacks or My Bank for a Refund?

It is important to know- a chargeback is not a refund! You can most certainly contact your bank to stop a payment or contest a charge, however this is a long and tedious process with a possible disappointing outcome.

When you call your bank to contest a charge on your account it can sometimes take longer for you to receive your money back. When you contact us for a refund it will only take 3-5 business days. If you already have the book, then you also get to keep the book!

Another issue with processing a chargeback through your bank is that you may never receive the funds. It is possible to lose a chargeback due to insufficient documents or the fact that you did indeed place the order through us and it was not a fraudulent activity. If you contact us for a refund, as long as it is within the 60 days of purchase, you will receive all your funds, no questions asked. No need to file paperwork or even make a phone call. Just email us at support@paleohacks.com and we will take care of you!